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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Incog Nitrojo Pray

November 8, 2026

5  out of  5
rating by Incog Nitrojo Pray
"The best customer service you could ask for. Thank you Aaron Kidder."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Robert Peterson

November 3, 2026

5  out of  5
rating by Robert Peterson
"I've been using this place for years they are incredibly kind helpful and will go over and Beyond to make sure you're satisfied"
We responded:
"Thank you so much for the 5 stars, Robert! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Stanley Fela

November 2, 2026

5  out of  5
rating by Stanley Fela
"I have been a State Farm customer for many years. They will give you detailed explanations of all the services and phases of service that you require."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Triant Abdul-Halim

October 28, 2026

5  out of  5
rating by Triant Abdul-Halim
"Always helpful and takes care of their clients. Very personable."
We responded:
"Thank you so much for the 5 stars, Triant! We appreciate having you and your family as customers!"
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Will Simmons

October 27, 2026

5  out of  5
rating by Will Simmons
"Aaron and his team go above and beyond to make sure all of my insurance needs are taken care of. Dependable, prompt, and the best coverage possible!"
We responded:
"Thanks so much for the amazing review, Will! We really appreciate your support and just reach out anytime if you need us - we’re here for you. "
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Jacqulyn Smith

October 20, 2026

5  out of  5
rating by Jacqulyn Smith
"I had an excellent experience working with Aaron Kidder at State Farm! He helped me with my auto insurance yesterday and made the entire process easy. He was friendly, responsive, and on top of every detail.

I also purchased renters insurance for the first time, and Aaron helped me bundle both policies and save money! I really appreciated his time, attention, and help finding coverage that worked for me. If you’re looking for someone who provides great service and makes insurance less stressful, I highly recommend Aaron. Thank you again! ⭐⭐⭐⭐⭐"
We responded:
"Thanks so much for the great review, Jacqulyn! We’re thrilled to hear you had such a positive experience with our insurance team.
Please let us know if you every need anything!"
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Michelle Crocker

October 19, 2026

5  out of  5
rating by Michelle Crocker
"Aaron and his team are incredible!! Very knowledgeable, compassionate and excellent customer service. We have a large family and several policies with State Farm. Aaron has always been quick to answer any questions and goes out of his way to save us money. He has walked us through any claims with a compassionate and caring heart and followed up each step of the way. You will not find a better agent!"
We responded:
"Thanks so much for the amazing review, Michelle! We really appreciate your support and are grateful to have you and your family as both customers and friends! Just reach out anytime if you need us - we’re here for you. "
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Michelle Cagle

October 8, 2026

5  out of  5
rating by Michelle Cagle
"Aaron Kidder and his staff are very responsive and always so friendly and ready to help."
We responded:
"Thank you so much for the 5 stars, Michelle! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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QTharani1

October 1, 2026

5  out of  5
rating by QTharani1
"Fast and friendly people. Go extra mile to help. Make sure everything is done right. Couldn’t ask for anything better. Thanks Aaron"
We responded:
"Thank you so much for the 5 stars, QTharani1! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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LaShay Reese

September 23, 2026

5  out of  5
rating by LaShay Reese
"Excellent Service and Truly Professional!
I’m extremely pleased with my experience with my insurance company for many years. From the beginning, the service has been professional, helpful, and reliable."
We responded:
"Thank you so much for the 5 stars, LaShay! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jodi Thomas

September 23, 2026

5  out of  5
rating by Jodi Thomas
"They have been the biggest blessing helping me through a hard time! They are super helpful, answering any question I have! Thank you!"
We responded:
"Thanks so much for the amazing review, Jodi! We really appreciate your support here in Trussville. Just reach out anytime if you need us - we’re here for you. "
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Jennifer McGee

September 17, 2026

5  out of  5
rating by Jennifer McGee
"We have worked with Aaron Kidder and his team for over 10 years, and I can’t recommend them enough. They are always responsive and take the time to talk us through different rates and options so we can make the best decisions for our family.

Over the years, our insurance needs have changed as our family has grown, we’ve added new drivers, and our kids have gotten married. Aaron and his team have been there through all of it, helping us navigate those changes and making sure we have the right coverage.

And when accidents happen, they are there to help walk us through the process and make an already stressful situation a little easier.

I would absolutely recommend Aaron and his team to my family and friends—and I have!"
We responded:
"Wow - thank you for the amazing 5-star review Jennifer! It means a lot to our team, and we really appreciate your support. We are grateful to have you and your family as long time and loyal customers!  "
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chakeira catlin

September 11, 2026

5  out of  5
rating by chakeira catlin
"I have been with State Farm for years and Mr.Kidder and Lesley has always been very supportive kind and helpful with all of my insurance needs. I love doing business with them because they make you feel like family."
We responded:
"Thank you so much for the 5 stars, Chakeira! We really appreciate your support. If you ever need anything, feel free to reach out anytime. We appreciate you!"
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Dana McGowin

September 10, 2026

5  out of  5
rating by Dana McGowin
"Aaron is an amazing agent! He is always quick and professional to respond to any issues that may arise."
We responded:
"Thanks so much for the amazing review, Dana! We really appreciate your support here in Trussville! Just reach out anytime if you need us - we’re here for you. "
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Mary Jones

September 10, 2026

5  out of  5
rating by Mary Jones
"I wanted to express my sincere appreciation for the outstanding service I have received with State Farm / Aaron Kidder. I can't say enough about how much they have exceeded my expectations. They not only beat my previous insurance rate by a significant amount, but every time I've needed assistance, their response has been incredibly quick, and my issues have been resolved promptly. Thank you State Farm & Aaron Kidder!!"
We responded:
"Thank you so much Mary for the kind words! We appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Allie Hodges

September 1, 2026

5  out of  5
rating by Allie Hodges
"Aaron Kidder and his team are absolutely phenomenal! From day one, Aaron has treated us like family, always looking out for our best interests and making sure we have the perfect coverage. He is incredibly knowledgeable, responsive, and genuinely cares about his clients. I highly recommend Aaron to anyone looking for a trustworthy professional who treats you like a person, not just a policy number!"
We responded:
"Wow - thank you for the amazing 5-star review Allie! It means a lot to our team here to know you had such a great experience with us.  We appreciate you and your family!"
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Catrina King

September 1, 2026

5  out of  5
rating by Catrina King
"Aaron Kidder and Lesley are awesome I love it here!!!"
We responded:
"Thank you so much Catrina for your kind words and 5 Star Review! We are grateful to have you as a customer!"
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Kat Tolle

August 28, 2026

5  out of  5
rating by Kat Tolle
"Aaron Kidder and his staff are always so very helpful, professional and friendly. They either answer my call or call me back within the hour. Also the payment and coverage that I have is very reasonably priced. I am very pleased and grateful for the Arron Kidder Trussville, Alabama Statefarm office and I very highly recommend!!! Thank you Aaron for all the years of great service!! 😊"
We responded:
"Thanks so much for the amazing review, Kat! We really appreciate your support and just reach out anytime if you need us - we’re here for you. "
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Monica Kimbrough

August 13, 2026

5  out of  5
rating by Monica Kimbrough
"Always get great service from this office. When I compared rates and coverage on my home and autos, they were the most competitive."
We responded:
"Monica, thank you for the fantastic review! We’re always here to support you with your insurance needs!"
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Christopher Ash

August 13, 2026

5  out of  5
rating by Christopher Ash
"Aaron is always helpful and goes above and beyond to help us by taking charge and doing the work needed and following thru. He is the reason we have recommended State Farm to family and friends!"
We responded:
"Thanks so much for the amazing review, Christopher! We really appreciate your support! Just reach out anytime if you need us - we’re here for you. "
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Barbara Brewer

August 13, 2026

5  out of  5
rating by Barbara Brewer
"Great team, great service always!"
We responded:
"Thank you so much for the 5 stars, Barbara! "
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LaSandra Robinson

August 13, 2026

5  out of  5
rating by LaSandra Robinson
"Great agent!"
We responded:
"Thank you so much for the 5 stars, LaSandra! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Arianaa Nicole

August 10, 2026

5  out of  5
rating by Arianaa Nicole
"The best Insurance agent"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Mike Kitchen

August 10, 2026

5  out of  5
rating by Mike Kitchen
"Aaron is a fantastic agent - explained policy and coverages thoroughly and is very proactive on communication"
We responded:
"Thank you so much for the 5 stars, Mike! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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kevin cason

August 7, 2026

5  out of  5
rating by kevin cason
"I spoke with Lesley and she was wonderful! What experience I had with arron was also very pleasant. I would highly recommend changing to this agency. Ive always thought of insurance as just wanting to make money and screw over the holder, but I am more than happy with their service and helpfulness!"
We responded:
"We really appreciate your 5-star review Kevin! Providing great service is always our goal, and we’re so happy to know we met your expectations.  Let us know if you ever need anything!"